Trust Begins with Honesty
Do you trust me? If you know me, you might. If you don’t then I’d guess the best I’ll get is the benefit of the doubt. If you doubt something…
Read moreTeamwork
Teamwork – Together everyone achieves more. TEAM. It’s a saying we all have heard. It’s an ideal that we strive to achieve but seldom pull off perfectly. I’ve been a…
Read moreCreativity – Ideas Before Results
We are all creative! That is a bold statement and I suspect there are some of you who disagree with me. I’m OK with that but you’re wrong. When we…
Read moreI’m addicted to my phone. I’ll bet you are too.
I love Simon. He has a way to get a point across but this video is a message we all need to hear. It’s about Millennials but it’s about my…
Read moreCommunication
Seek first to understand. The dictionary defines communication as “the successful conveying or sharing of ideas and feelings”. I think the key word is ‘successful’. Have you ever traveled to…
Read moreCommitment in all things
Commitment is defined in Webster as 1 : an agreement or pledge to do something in the future 2 : the state or an instance of being obligated or emotionally…
Read moreCustomers always come first
Without customers or clients, we’re done. No one to serve means no business so we better figure this part out. Is the customer always right? I don’t believe they are…
Read moreIntegrity – Do the right thing
I have a problem. I see things in black and white. My coach says I am an Absolute. It means I seek perfection and that does not exist in the…
Read moreWin – Win or no deal
I wrote about culture last time and now I want to share the culture statements from my company and what them mean to me. The first statement is Win –…
Read moreWhy am I here?
Efforts and courage are not enough without purpose and direction. – John F. Kennedy I usually meet new agents once they decide to join our office. I get to teach…
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